Car Insurance Reviews: AARP Auto Insurance Program From The Hartford

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Discover discounts and benefits with the AARP Auto Insurance Program from The Hartford.
With the AARP® Auto Insurance Program from The Hartford,1 we’re here to support you and your loved ones on the road. Since 1984, we’ve offered special car insurance rates and insurance coverages to nearly 40 million AARP members. J.D. Power even ranked The Hartford #1 in customer satisfaction with the auto insurance claims experience. But don’t just take our word for it. Read our customers’ car insurance reviews and see what they think about our program, claims experience and customer service.
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AARP Auto Insurance Program From The Hartford: Car Insurance Reviews Snapshot

If you’re shopping around to compare car insurance quotes with different auto insurance companies, reading reviews can help you decide on car insurance coverage. Our customers consistently give the AARP Auto Insurance Program from The Hartford high ratings and say they are treated fairly and with compassion. Our company offers coverages that customers need and we’re proud they consider us easy to work with.
 

About Our Customer Reviews

The Hartford publishes reviews so you can read about actual experiences our customers have shared. The reviews on this site are individual descriptions of costs, savings amounts, and customer experiences with our products and services that will vary based on their unique circumstances. Please note that each review is presented in its original form after having been reviewed by The Hartford and reviews are not representative of all customers.
 

Guidelines for Reviews

The Hartford publishes reviews in order that site visitors may learn from actual experiences our customers have shared.
 
The Hartford applies several guidelines in the consideration of customer reviews for publication on our web site.
 
In general, reviews are published if they are relevant to the experience and not defamatory.
 
While the application of publishing guidelines is a subjective process, the following are frequent reasons which may prevent posting of a review:
 
  • Derogatory, abusive, threatening or offensive language and statements will disqualify a review from being published.
  • In order to protect our customers' privacy, and that of our employees and business partners, reviews containing personally identifiable information will not be published.
  • We do not publish reviews citing exact premium and settlement amounts.
  • We do not publish reviews that include a description of illegal activity or reference pending or current litigation.
  • We do not edit, correct, or modify ratings or reviews, regardless of content or tone.
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The Hartford Auto Insurance Coverage Options

Every car insurance company is different. We believe our coverage options are what truly set us apart. With our car insurance policy, you’ll have:
  • Access to a 24/7 claims hotline, because no matter your driving habits, accidents can happen at any time. If you’re in an accident and need to file a claim, you deserve an award-winning auto insurance company that can respond immediately. In addition to our 24/7 claims hotline, our Claim Commitment assures you’ll get:
    • Guidance on your claim: If you report a claim, our Customer Care specialists can help go over the claims process with you.
    • Coverage for help at home: This means if you’re injured in a covered auto accident, we can help pay for yard work or housecleaning services.
    • Fast and fair claims payments: We’ll issue your claims payments to you within two business days of agreement on the amount of your loss.
  • New car replacement:§§ We’ll help you pay the replacement cost of your new car if you have a covered loss. We can help you save money by replacing it with the same make, model and equipment with no deduction for depreciation.
  • RecoverCare,§ which helps you manage tasks around your home if you’re injured in a car accident. For example, if you need to get groceries, this full coverage can help pay the costs to get them delivered to you. RecoverCare can also help cover your costs for house cleaning, lawn maintenance, food preparation and transportation services.
  • Lifetime car repair assurance where we’ll stand behind the quality of covered repairs for as long as you own or lease your vehicle, as long as you use one of the 1,600 shops in our network.
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Types of Car Insurance Coverage

Our dedicated team can help you get the right coverage for your car. We’ll help you understand your state’s minimum coverage limits and the different auto insurance coverage types available to you, such as:
We make it our priority to get your life back on track when issues arise. With us, you know we always have your back when accidents happen or disaster strikes. We’re here to make your car insurance claims experience easy. You can call our 24/7 claims hotline at 877-805-9918 or file a car insurance claim online.
 
If you’re considering switching your coverage to The Hartford, we have many ways for you to save on your premium with discounts for safe drivers with clean driving records, student discounts for young drivers, accident forgiveness, disappearing deductible and more. To get a free quote, call our representatives at 888-413-8970 or get a quote online.
 
For J.D. Power 2021 award information, visit jdpower.com/awards
** Average savings amounts based on information reported by customers who switched to The Hartford from other carriers between 1/1/20 and 12/31/20. Your savings may vary. Average auto insurance savings is $507 and average home insurance savings is $120. Rate differences for AARP members and non-members vary by state and AARP membership tenure. Auto/Home discount is available only to policyholders who have both their auto and home (or condo or renters) insurance through the AARP Auto & Home Insurance Program from The Hartford. The Home product is not available in all areas, including the state of Florida.
 
§ Availability of RecoverCare benefit and benefit levels vary by state. The Hartford RecoverCare Advantage® is a registered mark of The Hartford.
 
§§ Terms and conditions apply.
 
Terms and conditions apply. Accident Forgiveness and the Disappearing Deductible are not available to CA policyholders.
 
‡‡ Terms and conditions apply. Availability varies by state.
 
Additional disclosures below.
auto insurance definition

Car Insurance in Plain English

Quick answers and easy-to-understand auto insurance definitions written with you in mind.
 
To learn more, read through our auto insurance definitions page.
Summaries of coverages and policy features are for informational purposes only. In the event of loss, the actual terms and conditions set forth in your policy will determine your coverage.

AARP and its affiliates are not insurers. Paid endorsement. The Hartford pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states.

The AARP Automobile Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in AZ by Hartford Insurance Company of the Southeast; in CA by Hartford Underwriters Insurance Company; in WA, by Hartford Casualty Insurance Company; in MN, by Sentinel Insurance Company; and in MA, MI and PA, by Trumbull Insurance Company. The AARP Homeowners Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in AZ by Hartford Insurance Company of the Southeast; in CA by Property and Casualty Insurance Company of Hartford; in WA, MI and MN, by Trumbull Insurance Company; in MA, by Trumbull Insurance Company, Sentinel Insurance Company, Hartford Insurance Company of the Midwest, and Hartford Accident and Indemnity Company; and in PA, by Hartford Underwriters Insurance Company. Not available in all states, including FL. Specific features, credits and discounts may vary and may not be available in all states in accordance with state filings and applicable law. Applicants are individually underwritten and some may not qualify. The Program is currently unavailable in Canada and U.S. Territories or possessions.

1 In Texas, the Auto Program is underwritten by GEICO Texas County Mutual Insurance Company through Hartford Fire General Agency. Hartford Fire Insurance Company and its affiliates are not financially responsible for insurance products underwritten and issued by GEICO Texas County Mutual Insurance Company. The Home Program is underwritten by Trumbull Insurance Company. Effective 10/16/21, the Auto Program is underwritten by Trumbull Insurance Company.

* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.