Claims Call Center & Clinical Care Jobs

claims careers
Find a Career in Claims
claims careers

Make an Impact in Claims

You’re dedicated to helping people through tough situations with empathy and care. You have strong analytical and critical thinking skills that allow you to make quick decisions in a fast-paced environment. 
If you’re ready to be the first point of contact when our customers need us the most, then check out our claims career opportunities. You’ll handle a variety of cases ranging from minor fender benders, to businesses destroyed by a natural disaster to people hurt by disabling accidents. Regardless of claim type and complexity, you’ll get hands-on experience that helps you learn how we’re impacting and restoring lives every day. Here’s a glimpse of some of the most common claims our team helps with:
  • Auto accidents
  • Home damage caused by wind, fire, rain or theft
  • Business property incidents and employee/customer injuries, like a slip and fall
  • Personal accidents, injuries and leaves of absences
It doesn’t matter if you’re just starting your career or have years of management or clinical experience, we’re committed to providing you with a supportive environment and the knowledge you need for a rewarding career in claims.
JD Power
“We are relentlessly focused on customer experience and this achievement is a testament to the superior service our teammates provide every day to help our customers prevail when the unexpected happens.”
– Mary Nasenbenny, Chief Claims Officer

Claims Apprentice Program: Gain Real-World Experience

Just because you’re a student doesn’t mean you only have to focus on your studies. In fact, our claims apprentice program allows you to integrate your education and your career in a way you may not have expected.
The two-year program is perfect for community college students and allows you to gain real-world experience while still in school. We’re looking to onboard about 200 new apprentices by 2020 so don’t delay.
Get more details on this program, internships and other early career opportunities.
Ben Lozada

An Inside View of Claims

See why Ben Lozada's a natural fit for claims.

Popular Claims Roles

Customer Care Representative

Help our customers prevail through difficult situations every day.

Claims Professional

Investigate and manage customer case files to help individuals and businesses prevail after a claim.

Nurse Customer Care

Use clinical expertise to begin the claim process.

Nurse Case Manager

Use clinical expertise to help our customers return to a productive lifestyle.

Claims Team Leader

Coach claim teams to deliver on our promise to help customers in their time of need.

Claims Technician

Provide support to the claims team.
For J.D. Power 2021 award information, visit