Home Claims

Tell Us What Happened

You can report a homeowners claim online or call us anytime. Use our dedicated phone number if you have flood damage.
If you’ve had personal property damage and no injuries, you can start your homeowner’s claim online.
If you’re an agent or non-policyholder, you can report a claim on someone else’s policy.
If you prefer to talk to someone, or there were injuries involved, call us anytime 24/7 – check your bill or ID card if you're not sure whether you are an AARP customer.
AARP Customers

Non-AARP Customers

If you’ve had flood damage, call this number to speak to a specialist right away.


For windshield or glass-only claims, you can report online.

Track Your Claim

You get instant access to your claim status and details anytime, online.