Bond Contacts

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National Surety Office

The National Surety Office (NSO) is your countrywide quick turnaround source for commercial surety business. We provide quick quotes, issuance of bonds and endorsements.
Need to contact us?
Call 888-656-0817
The National Surety Office phone system recognizes the area code you are calling from and will automatically route your call to an underwriter or service representative for your territory. Use our National Surety Office for commercial surety of all sizes.
Also, 1StepSurety can be used for Fidelity and ERISA limits up to $5,000,000. For higher limit Fidelity bonds, visit
Send new business submissions and service requests to:
(For all states except HI)
Atlanta Regional Office (Serving GA & TN)
3655 North Point Parkway, 5th Floor, Alpharetta, GA 30005
Toll-free: 800-282-5855 Fax: 866-695-7271
Baltimore Regional Office (Serving MD, DC, WV)
307 International Circle, Suite 500, Hunt Valley, MD 21030
Toll-free: 800-492-4794 (x-8-6540) Fax: 877-538-4247
Birmingham (Serving AL, FL Panhandle & MS)
3800 Colonnade Parkway, Suite 480, Birmingham, AL 35243
Toll-free: 800-559-7508 Fax: 205-824-3290
Boston (Serving CT, MA, ME, NH, NY [Westchester], RI, VT)
100 River Ridge Drive, Suite 106, Norwood, MA 02062
Phone: 781-255-7002 Fax: 866-562-0922
Dallas Regional Office (Serving AR, OK & TX)
3000 Internet Blvd, Suite 600, Frisco, TX 75034-1991
Toll-free: 800-873-8212 Fax: 866-275-5989
Denver Regional Office (Serving CO, ID, MT, NM & WY)
6430 South Fiddlers Green Circle
High Pointe Tower 1, Suite 400
Greenwood Village, CO 80111
Toll-free: 800-525-7418 Fax: 866-534-0254
Detroit Regional Office (Serving IN, KY, MI & OH, PA [Western])
5445 Corporate Drive, Troy, MI 48098
PO Box 3001, Troy, MI 48007
Toll-free: 800-872-8303 Fax: 866-765-0535
Kansas City Regional Office (Serving IA [central/western], KS, MO & NE)
7400 College Blvd., Suite 500, Overland Park, Kansas 66210
Toll-Free: 800-255-6440 Fax: 866-887-3946
Minneapolis Regional Office (Serving IL, IA, MN, ND, SD & WI)
5600 West American Blvd., Suite 400, Bloomington, MN 55437
Phone: 952-656-6880 Fax: 866-433-5902
New Orleans Regional Office (Serving LA)
2 Sanctuary Blvd., Suite 301, Mandeville, LA 70471
P.O. Box 2070, Mandeville, LA 70470
Phone: 985-674-3120 Fax: 866-446-9426
Orlando Regional Office (Serving FL)
200 Colonial Center Parkway, Suite 500
Lake Mary, Florida 32746
Toll-Free: 800-824-1732 Fax: 877-536-9102
Pacific Northwest Regional Office (Serving AK, HI, OR & WA)
520 Pike Tower, Suite 900, Seattle, WA 98101
Toll-Free: 888-224-9072 Fax: 866-643-6214
Pennsylvania Regional Office (Serving DE, NY, NJ & PA)
1000 Continental Dr., Suite 350, King of Prussia, PA 19406
Toll-Free: 800-967-6431 Fax: 866-784-4465
Phoenix Regional Office (Serving AZ & UT)
8888 East Raintree Drive, Scottsdale, AZ 85260
Toll-Free: 800-903-8579 Fax: 866-422-5760
Richmond Regional Office (Serving VA, WV, NC & SC)
4480 Cox Road, Suite 200, Glen Allen, VA 23060
Toll-Free: 800-552-3429 Fax: 866-212-4423
San Francisco Regional Office (Serving NV & northern CA)
2001 North Main Street, Suite 600, Walnut Creek, CA 94596
Fax: 866-780-9956
Southern California Regional Office (Serving southern CA)
One Point Drive, 6th Floor, Brea, CA 92821
PO Box 2333, Brea, CA 92821
Fax: 714-674-1481


For accounting questions, call: 800-962-6170
For service or underwriting, questions call: 888-656-0817

Direct Billed

Lockbox Address
The Hartford
P.O. Box 660916
Dallas, TX 75266-0916
Overnight Address
REMITCO, The Hartford #916
1010 W. Mockingbird Lane, Suite 100
Dallas, TX 75247

Agency Billed

Lockbox Address
The Hartford Fire Insurance Company
P.O. Box 7247-0234
Philadelphia, PA 19170-0234
Overnight Address
The Hartford/Lockbox #234
400 White Clay Drive
Newark, DE 19711

Claim Department

Mailing Address
Hartford Fire
Bond Claim Department
One Hartford Plaza - T-14
Hartford, CT 06155
Phone: 888-266-3488
Fax: 860-757-5835
For Fidelity:
The Hartford
Claims Department
One Penn Plaza, Floor 50
New York, NY 10119
Fax: 917-464-6000

Questions or Need Assistance?

The National Surety Office (NSO) is your countrywide quick turnaround source for transactional and Commercial Surety business.